Skytrax apply airport ratings between a 1-Star and 5-Star level (see Airport Rating levels ), across all customer-facing items of product and service that an airport provides. Ein Airport erhält jetzt auch ein Covid-19 Ranking. Skytrax Star Ratings are recognised as a global Benchmark of airline standards around the world, and use a quality scale from 1-Star through to the exclusive 5-Star Airline award. Skytrax, the aviation industry's leading ranking organization, announces its best airports for 2018. Munich Airport is the second busiest airport in Germany and the secondary hub for Lufthansa German Airlines. Tokyo Narita and London Heathrow airports took the top honours for the dining and shopping categories respectively. Read the latest airport customer reviews and airport ratings.Customer reviews and ratings for airport cleanliness, waiting times, airport shopping, restaurants / cafes, wifi connectivity and staff service.Write Your Review More than 75 per cent of the airports we work with conduct the audit on a … ANA All Nippon Airways wins the World's Best Airport Services award for 2019. The ratings are based on a comprehensive study of 500-800 different items, the total depending on airport size and type. Awarded to airports that are providing a very high, overall Quality performance. Die Pressemitteilung zum Skytrax 5-Star Covid-19 Ranking vom Bogota International Airport: Bogota El Dorado Airport is the first airport in South America to … Skytrax also establishes a list of the world’s best airports every year but this year’s ranking was canceled due to the pandemic. Narita serves as the international hub for Japan Airlines and All Nippon Airways. See the Top 100 airline ratings 2019. HIA prides itself on its status as a 5-Star Airport for the fourth consecutive year, and a 5-Star COVID-19 Airport by Skytrax.” The Skytrax COVID-19 Airport Rating provides an independent analysis of an airport’s COVID-19 hygiene and safety measures, assessing over 400 factors in a typical airport travel sequence. Skytrax Ratings provide comprehensive guides to flying during COVID-19. (adsbygoogle = window.adsbygoogle || []).push({}); Sign up for updates with the Skytrax Newsletter, By continuing to use our site, you agree to our use of cookies. The Award is based on customer satisfaction with an airline's staff service at its hub airport … help counters, service ambassadors), staff working in shops, restaurants, and cafes, and official staff such as immigration, police, security and customs. We really hope Malaysia Airports to … NOTE: The Airport ratings shown on this website represent only a selected summary of assessment topics used to determine grading levels. UK. Singapore Changi Airport has been named ‘World’s Best Airport’ at the Skytrax World Airport Awards, announced yesterday at the first-ever live ceremony, in Brussels, Belgium. This top airport rating recognises airports providing excellent facilities for customers, which combines with high quality airport staff service. The 5-Star Airport symbol is our ultimate quality recognition for an airport, awarded to airports achieving a very high, overall quality performance. The ratings are based on a comprehensive study of 500-800 different items, the total depending on airport size and type. It should be noted, that Skytrax have never rated an airport in the overall 1-Star category. New COVID-19 Airline Safety Ratings are being added on a continuous basis. Tokyo Narita Airport is an international airport serving the Greater Tokyo Area of Japan. “Munich is Europe’s only 5-Star airport and serves as a second hub for German flag carrier Lufthansa. Terminal 2 at Incheon International Airport was named World’s Best Airport Terminal in 2020. The airport has a large domestic traffic percentage, with a number of regional routes operated to Asian cities. This rating applies to airports that are performing at a lower overall quality standard, and below the industry average across many rating categories. Rating the safest airlines to fly during Covid-19 COVID-19 Safety Rating for Airlines and Airports The Skytrax COVID-19 Airline and Airport Safety Ratings provide independent and expert certification and … Stay informed and up to date on matters about the World Airport Awards. Terminal 2 at Incheon International Airport was named World’s Best Airport Terminal in 2020. Tokyo Haneda Airport earned second place and Doha's Hamad International Airport rose to the number three spot. A four-star rating normally differentiates between good and excellent classifications, and in some areas where an airport might be meeting five-star levels, the rating may be applied as 4-Star if consistency is not being achieved. ... the world's busiest airport and number three in the ranking. Please visit the Frequently Asked Questions page for more details about our ratings. The one-star airport rating represents an airport providing unacceptable standards of facilities and staff service. Any airport requiring information about Airport Star Rating can contact us through our Airport Members page. Airports in Asia lead the way. Longer haul routes include Helsinki, Frankfurt, Honolulu and Detroit. The airport topped the charts at the Skytrax 2019 awards, which are voted on by passengers from all over the world. Hamad International Airport is the international airport for Doha, capital city of Qatar. Narita Airport was named World’s Best Airport Dining in 2020. KLIA Ranking Drops Again in Skytrax World’s Top 100 Airports 2020 but it is still in the Top 100 ranking. A 2-Star Airport rating signifies a poor standard of airport facilities / amenities and may also reflect lower standards of staff service efficiency and consistency. Hamad International Airport (HIA) has been ranked the “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. Skytrax holds an annual World Airline Awards and World Airport Awards, as well as the ranking for airlines and airports. As of 2016, Narita was the second-busiest passenger airport in Japan. The awards were held at Passenger Terminal EXPO in London, United Kingdom on 27th March 2019. This is the rating applied to the largest number of airports in the Star Rating programme, and means that an airport is achieving a fair Quality performance that equates to an industry average of facilities, amenities and staff service standards. Star rating assesses each airports target market and customer base, to determine its Quality success in that area. Share this content with your friends and colleagues. Though Skytrax is best known for its annual rankings of the world's best airports, the global Covid-19 crisis prompted the organization to come up with a designation for airport hygiene. Incheon International Airport was named the winner of World’s Best Transit Airport in 2020. A central directive of the survey is for customers to make their own, personal choices as to which airport they consider to be the best, underlining the brand as … Changi Airport was also the repeat winner of the award for the Best Airport Leisure Amenities. Airport Ratings range from 1-Star through to the prestigious 5-Star Airport ranking, and with effect from February 2017 we include a new rating for Regional Airports. Schiphol Airport was voted the Best Airport in Western Europe in 2020. Changi Airport was voted the Best Airport in Asia, World’s Best Airport Leisure Amenities, and Best Airport: 60-70 million passengers in 2020. The airport has been described as the most architecturally significant terminal complex in the world, as well as being the most luxurious. Skytrax have worked for over 100 airports around the world, from major global hubs to small domestic airports. Rome Fiumicino Airport Awarded 5-Star SkyTrax COVID-19 Airport Rating. As well as counting down the 10 best airports, Skytrax awards gongs for categories including regional airports, best airport staff, airport dining, baggage delivery and cleanest airport. For example, a small regional airport serving point-to-point to routes is not expected the offer the same facilities as a global hub airport, but both airport types are eligible to meet the top tier, 5-Star Airport rating. The Singapore gateway also took the titles for ‘Best Airport Leisure Amenities’ and ‘Best Airport Asia’. See the 2019 World Airport Rankings below. Hamad International Airport (HIA) has become the “first airport in the Middle East and Asia” to be awarded a ‘5-Star Covid-19 Airport Safety Rating’ by Skytrax. Hong Kong was named the World’s Best Airport Immigration Service in 2020. Haneda was named the Best Airport: 70+ million passengers, World’s Cleanest Airport, World’s Best Domestic Airport, and World’s Best PRM/Accessible Facilities in 2020. Rising from fourth position in 2019 to third in 2020, HIA has been steadily rising in the ‘World's Best Airports’ rankings since the start of its operations in 2014. 5. Hamad was voted the Best Airport in the Middle East, Best Airport: 30-40 million passengers, and Best Airport Staff in the Middle East in 2020. Incheon International Airport was named the winner of World’s Best Transit Airport in 2020. 1-Star Airport Rating It is a former winner of the Airport of the Year title at the World Airport Awards. The World Airport Rating is scheduled to add further airports during 2017. Airports do not have to be large hub facilities to achieve the 5-Star and 4-Star Airport ratings. It is a former winner of the Airport of the Year title at the World Airport Awards. Latest airport Reviews. Hong Kong International Airport serves over 100 airlines operating flights to about 180 locations worldwide, including 44 destinations on the Chinese Mainland. Schiphol Airport is the third-busiest airport in Europe in terms of passenger volume and the busiest in Europe in terms of aircraft movement. Skytrax World Airport Star Rating was introduced 20 years ago, and has become a global benchmark of quality evaluation for the airport industry. WORLD AIRPORT AUDIT The World Airport Audit is conducted for airports worldwide, providing an end-to-end quality analysis process and improvement advisory service for all front-line product and service standards. We use cookies to ensure that we give you the best experience on our website. Amsterdam Airport Schiphol is the main international airport of the Netherlands. Doubts about objectivity [ edit ] Skytrax claims on its website that it has no economic ties to the airlines and airports that are presented with Skytrax awards, which it … The COVID-19 pandemic that has wreaked havoc on commercial aviation over the past months has caused the traveling public to modify the parameters used to evaluate the service they receive when they board an aircraft or they transit through an airport. View the World's 100 Best Airlines 2019 as rated by air travelers in the global airline passenger satisfaction survey. Final ratings are applied either when an Airport Audit is completed, or our audit team have gathered enough data to undertake a full airport rating. Service rating at the airport includes airport operated options (eg. Skytrax earlier this year revealed its ranking for the top 100 best airports in the world, a highly competitive list that the firm complies in addition to its airline ratings. Kansai International Airport (KIX) opened in 1994, and has since become an important international hub for Japan, providing one of the largest networks for both domestic and international routes with 24 hour operations. See the 2018 World Airport Rankings below. Ratings are based on evaluation of product and service standards for both the onboard and airport environments, using a unified and consistent rating system. Airport Ranking Vocabulary ... Hong Kong, however, received the Best Airport Dining Experience award and Best Airport Terminal Cleanliness award, Skytrax noted. (A brief explanation of the Star Rating levels is shown below), Product rating includes terminal layout, design, comfort, maintenance and cleanliness, including features such as seating, washrooms, WiFi, shopping, food and beverages. Munich Airport is Certified as a 5-Star Airport for facilities, comfort, cleanliness, shopping, food & beverages, staff service and security / immigration. In 2016, Skytrax introduced the Regional Airport Ratings with many regional airports now added to the global rating. Centrair was named the World’s Best Regional Airport, and Best Airport: 10-20 million passengers in 2020. Airport Customer Review Ratings Check out Airport scores based on the aggregate ratings from their Customer Reviews that include airport cleanliness, waiting times, airport shopping, restaurants / cafes, wifi connectivity and staff service. Skytrax hat neue Airport Bewertungen. HIA prides itself on its status as a 5-Star Airport for the fourth consecutive year, and a 5-Star COVID-19 Airport by Skytrax.” The Skytrax COVID … Certified Airport Rating is the only global airport quality ranking which is applied using a direct and professional analysis of Product and Service quality standards. 4-Star Airport Rating The World Airport Awards began in 1999, when Skytrax launched its first global, Airport customer satisfaction survey. New York JFK Airport is a 3-Star Airport | Skytrax New York John F. Kennedy International Airport New York John F. Kennedy International Airport is Certified as a 3-Star Airport for facilities, comfort, cleanliness, shopping, food & beverages, staff service, immigration and security. If you continue to use this site we will assume that you are happy with it. The Top 100 Airport results can only be reproduced with the prior agreement of Skytrax Hamad International Airport (HIA) has been ranked the “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. Singapore Changi Airport has been named as the World’s Best Airport in the Skytrax World Airport Awards 2020. Boasting both domestic and international terminals, Tokyo International Airport Haneda plays a very important role in furthering Japan’s development as a tourism-oriented nation. It is a former, multiple winner of the Airport of the Year title at the World Airport Awards. See Airport COVID-19 Ratings, view the COVID-19 policies for over 200 airlines. Kansai was named Best Airport Staff in Asia, World’s Best Airport Staff and World’s Best Airport for Baggage Delivery in 2020. Singapore Changi Airport connects customers to over 200 destinations worldwide, with 5000 arrivals and departures a week by 80 international airlines. The Skytrax World Airport Awards 2010 was attended by top management from airports around the world. 2-Star Airport Rating Certified Airport Rating is the global quality ranking applied through direct and … See our, Safe air travel for passengers during Coronavirus (COVID-19). » Safe air travel for passengers during Coronavirus (COVID-19), Skytrax apply airport ratings between a 1-Star and 5-Star level (see Airport Rating levels), across all customer-facing items of product and service that an airport provides. Incheon International Airport is the largest airport in South Korea and one of the busiest airports in the world. » Airline COVID-19 Safety Ratings » Safe air travel during COVID-19 » Airport COVID-19 Safety Ratings In 2014, 9.8 million passengers travelled through Central Japan International Airport in Nagoya, better known as Centrair. A 3-Star rating signifies areas that may be performing below 4-Star requirements due to inconsistency. The world's Top 100 Airports for 2018, as voted for by air travellers around the world during the 2017/2018 survey period. Service assessment looks at standards of efficiency, consistency of service, staff attitudes, service hospitality / friendliness and language skills. View the rating of the world's Top 100 Airports for 2019, as voted by air travellers around the world in the 2018/2019 World Airport Survey.